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Health & Safety
How we keep our workplaces safe
One of the fundamental principles of GDI is creating and promoting a safe and healthy work environment for all our employees and clients.

Core Values & Front-Line Accountability

At GDI Ainsworth, Health, Safety, Environment, and Quality are core values embedded in everything we do. We believe that achieving excellence in HSEQ is a shared responsibility that begins with every individual.
Our frontline employees play a vital role in maintaining a safe and healthy workplace by following established procedures, reporting hazards, and taking proactive steps to prevent incidents.
Leadership supports this accountability through visible commitment, training, and continuous improvement initiatives that empower employees to make safe and responsible decisions. Together, we foster a culture where safety, quality, and environmental care are integral to our daily operations and a reflection of our commitment to our people, clients, and communities.

Safety Management
& Continuous Improvement

One of the fundamental principles of GDI Ainsworth is our unwavering commitment to creating and promoting a safe, healthy, and sustainable work environment for all employees and clients. This commitment is embodied in our core concept, SAFE – Safety is Always First for Everyone, which guides our actions and extends seamlessly into every client environment we serve.
Given that our janitorial teams’ access and maintain far more square footage each day than most employees in a typical workplace, GDI Ainsworth empowers them to extend the SAFE culture across every area of the facilities we service. This proactive approach means our staff continuously observe the work environment, identify and report potential hazards, and take corrective action when possible — helping to prevent unsafe conditions before they lead to incidents or injuries.
At the foundation of our SAFE philosophy lies a comprehensive safety program tailored to address the unique risks and requirements of each work environment. Given the diverse nature of our operations, GDI Ainsworth aligns closely with our clients’ safety systems, integrating our practices with their robust programs, which are thoroughly reviewed and vetted during the bidding and contracting process.

GDI Ainsworth actively participates in several recognized third-party safety and compliance programs, including COR, Safety Groups, and client-driven networks such as ISNetworld, ComplyWorks, ContractorCheck, Avetta, and others. Our continued investment in people and processes reflects our commitment to evolving and innovating our safety practices to ensure excellence across all facilities we service. The foundation of our safety management approach is our ISO 45001:2015 certified Safety Management System (SMS), which is independently audited each year to verify compliance, performance, and continuous improvement

Quality Management
& Continuous Improvement

GDI Ainsworth’s approach to quality is rooted in a mindset of continuous improvement, with the ultimate goal of achieving and sustaining client satisfaction. We recognize client satisfaction as the most meaningful measure of quality, supported by tailored methods of monitoring and analysis that reflect the unique needs of each facility we service. Our commitment to excellence is reinforced through our ISO 9001:2015 certified Quality Management System (QMS), which undergoes annual independent audits to ensure ongoing compliance, effectiveness, and continual improvement.
To complement GDI Ainsworth’s Quality Management System (QMS), the company utilizes proprietary software designed to assess quality performance through both qualitative and quantitative metrics. In addition, client feedback surveys are conducted to capture direct insights and perceptions from our most valued stakeholders—our clients—ensuring that their expectations and experiences continue to shape our commitment to excellence.
The continuous improvement process embedded in our operations emphasizes not only responsiveness but also a thorough root cause evaluation of any deviations encountered in daily activities. Most concerns are addressed and resolved immediately, requiring little to no client intervention. Issues that demand deeper analysis are systematically reviewed through formal evaluations, ensuring effective corrective actions, prevention of recurrence, and ongoing innovation across our operations.

Environmental Management
& Continuous Improvement

Recognizing our environmental footprint, GDI Ainsworth actively promotes environmental stewardship in every aspect of our operations. Our commitment to the environment is reinforced through our ISO 14001:2015 certified Environmental Management System (EMS) to ensure a structured and effective approach to managing environmental responsibilities. This commitment is further reinforced through our participation in the ECO Warranty program. Both the ISO certification and ECO Warranty program undergo annual independent audits, validating our ongoing compliance, performance, and dedication to sustainable practices.

GDI Ainsworth prioritizes the use of chemicals, consumables, and equipment that meet recognized environmental accreditation and performance standards, supporting healthier building environments for both clients and employees. Across the US & Canada, GDI Ainsworth services numerous LEED® and BOMA BEST® certified facilities, where the sustainability performance of our clients’ buildings is directly influenced by the responsible and environmentally conscious practices carried out by our onsite teams.
GDI Ainsworth’s operations actively support our clients’ sustainability goals by promoting recycling, waste reduction, and proper waste segregation within their facilities. Through these practices, we help ensure that materials are accurately categorized, enabling them to be recycled, repurposed, or diverted from landfill, thereby significantly reducing environmental impact.

Our commitment to environmental initiatives not only benefits the planet but also contributes to a safer workplace for our staff through the use of safer chemicals, while promoting healthier, more sustainable buildings for our clients and their tenants.