Hotel Support Services in Ottawa
Guests arrive at your hotel for a variety of reasons, from a family holiday to a business trip. They expect to find their room and the rest of the hotel’s shared spaces to be spic and span. If your hotel support services in Ottawa aren’t getting the job done, you’ll have unhappy customers who may be reluctant to return in the future, and that’s not good for business.
GDI Integrated Facility Services offers housekeeping services for hotels, motels, and inns that meet and exceed your guests’ expectations. We train our staff to maintain the highest possible standards for cleanliness while providing you with stellar customer service and support. Our staff provides more than just hotel cleaning in Ottawa; we can provide hotel concierge services, too!
Provide all of the hotel services your guests desire in a clean and healthy environment with the help of our hotel support program.
What We Can Do
Along with hotel cleaning in Ottawa, we offer a host of services, including:
- Public and service area cleaning. Impress your guests with a spotless public area as soon as they walk in the front door.
- Rooms division staff, such as:
- Room attendant: Our staff is always ready to meet any customer request.
- Housekeeper: Our bonded staff cleans bathrooms, changes linens, and so much more.
- Supervisor: We can provide you with a supervisor who oversees all staff members, handles scheduling, and ensures all customer needs are met.
- Front desk attendant: Our customer service staff helps your clients throughout their stay.
- Valet parking: Our friendly staff welcomes your guests upon arrival and parks their cars.
- Concierge: Our hotel concierge services help your guests plan the perfect day, book reservations, and more.
- General maintenance: With guests constantly coming and going at your inn, motel, or hotel, our staff will handle light repairs, as well as provide disaster prevention and general upkeep inside and outside the property. Our hotel housekeeping agency in Ottawa can lend a hand with changing air filters, replacing bathroom fixtures, and ensuring basic safety protocols.
- Laundromat support: We offer a premium laundry service with staff who takes extra care of your guests’ garments. We can also handle your daily linen needs to ensure guests sleep on freshly washed and pressed sheets.
Hotel Housekeeping Done the Right Way
GDI Integrated Facility Services provides detail-oriented hotel cleaning in Ottawa that doesn’t interfere with guest enjoyment unless it’s needed. We take pride in offering motels, hotels, and inns the highest cleaning standards and specialized equipment that strengthens their brand name. It’s our goal to always provide a five-star service, and with over 90 years of combined experience, we do.
- Human resources management. GDI can meet all of your HR needs, including hiring and payroll.
- Staff training. We provide the necessary tools and instructions to help your employees succeed.
- Operational development. We work with you to streamline your hotel cleaning services in Ottawa and put these procedures in place, so your customers always get the best care.
- ISO quality control. We use cutting-edge software to ensure consistency and efficiency across all properties and departments.
Get in touch with a GDI representative to discuss your hotel cleaning services in Ottawa.