Hotel Support Services in New Brunswick

Hotel visitors expect quality services in every aspect of their travel and accommodation experience. Hotel concierge and cleaning services for New Brunswick are vital, requiring not just a touch of professionalism, but also a passion for customer care and excellence in service delivery. Negative reviews are the last thing you want.

Aside from GDI’s commercial cleaning and support offerings for leading hotel brands, inns, motels, resorts, and lodges, we are a multidisciplinary organization, and there is no reason why any business owner should shy away from involving us. You benefit from the skills and passion of our premium offerings, as well as almost a century of experience in cleaning and safety practices. GDI strives to make your condo or business stand out with superior cleaning, housekeeping, and support services.

Prepare your guests’ accommodations with the diverse assistance of GDI in Fredericton, Moncton, and Saint John.

What We Can Do

Because we love detail and precision, we have segmented our services to allow for customization and value for money. Our cleaning and janitorial services are broken down as follows:

  • Public and service area cleaning: Your public and service areas always need to be clean because of the constant flow of clientele. Our cleaning professionals complete the job with their eco-friendly products and specialized equipment.
  • Rooms division staff, including:
    • Room attendant. Our friendly Moncton staff will assist you with immediate requests and answer all of your questions.
    • Our housekeepers take care of your guests’ hotel room linen changes, washroom cleaning, disinfection, and air-freshening.
    • Supervisor. With the expert coordination of a supervisor, the GDI team works efficiently and on-time.
    • Front desk attendant. Your guests can speak with our courteous front desk attendant day or night.
    • Valet parking. With a smile, our courteous valet attendants look after your guests’ cars while they attend to business or rest in the lodgings.
    • Concierge. Our hotel concierge service in Saint John provides guests with information about the area, including entertainment options. Our concierges can answer all of their questions.
  • Overall maintenance:We also take pride in looking after your lighting repairs and general maintenance needs, including looking after your drainage systems and safety drills, so your clients’ hotel visits are as fondly memorable as possible.
  • Laundromat support: We respond to your visitors’ laundry needs with the care they deserve by providing qualified personnel to handle the delicate fabrics in line with five-star hotel fabric cleaning standards.

Hotel Housekeeping Done Right

GDI is a leader in hotel concierge, cleaning, and housekeeping services whose focus is on providing premium cleaning and housekeeping solutions.

We provide our employees with training, so they always portray a professional demeanour, from proudly wearing their clean uniform to minding their own business, as well as ensuring internal operations are fully functional. With nine decades of commercial cleaning and janitorial practice, we are not going to take you through the drama of trial-and-error. Our team has mastered their craft and knows how to respond to unforeseen circumstances.

Our hotel support carefully selects their cleaning equipment to ensure they match industry ISO quality standards. We recruit our personnel through a rigorous talent identification procedure to come out with the best. The team members are thoroughly trained in the requirements for detail, precision, and friendly customer service with a focus on client specifications.

GDI’s hotel concierge and front desk support services are never disruptive, and the staff is focused on giving their best to guard your business’ reputation and guarantee repeat guests and visitors.

Hotel goals and objectives are not identical, and we are keen to note this fact. Our hotel support services in Fredericton are, as a result, customizable to suit your operational style, as well as fit into your budget without a dent in quality.

GDI’s hotel cleaning and support services throughout New Brunswick exercise the same practices and have the same mission. Our agencies mirror the GDI philosophy on excellence and quality customer service.

Additional Services

Since we are not limited to hotel housekeeping and concierge services, we would love to outline the other values we can add to your hospitality program when you sign up:

  • Human resources management (payroll, recruitment, etc.). We provide hotel and other industry personnel for various positions even when needed without prior notice.
  • Writing operating manuals and establishing performance benchmarks. We work with your staff, so they can improve their existing procedures and adopt new protocols for optimum work efficiency when GDI is not present.
  • Employee training. GDI will deploy qualified and experienced personnel to handle your equipment, logistics, and operations in a seamless liaison with your in-house team to deliver the perfect impression for guests.
  • ISO quality control. Attention to detail and maximum employee productivity are made possible by the latest software.

Contact the GDI team at your local branch to start using our hotel support in New Brunswick.