Resident Manager

With 26,000 trained employees in 17 locations across Canada, we are Canada’s National Cleaning and Maintenance Company. From Vancouver to St. John’s, we maintain a diverse portfolio consisting of commercial, industrial, retail, recreational, educational and food manufacturing facilities. We are looking for a Resident Manager at the Algonquin college in Ottawa. Responsibilities:
  • Ensure that all service requirements are maintained as per the contract agreement.
  • Conduct periodic site inspections to ensure quality levels are maintained, documented and communicated to the client contact.
  • Conduct periodic evening site audits to ensure; staffing levels and sign in sheets are accurate and employee uniforms are in good order.
  • Maintain positive relationships with client by conducting formal contract review meetings on a regular basis.
  • Ensure invoicing is accurate for additional services.
  • Ensure all labor costs are accurate and on budget.
  • Maintain positive relationship with Unions.
  • Complete all monthly reporting accurately and as per month end deadlines.
  • Participate in operations management meetings and bring new ideas forward to share best Industry practices.
  • Review monthly financial reports with Operations Manager and prepare corrective plans for over budget accounts.
  • Train Administrative Assistant, Supervisors and Quality Control specialist to ensure employees are working in an efficient and safe manner and ensure all deficiencies and work-related incidents are reported to you in a timely manner.
  • Financial analysis and project management skills
  • Leadership, team building and employee management skills
  • Ability to work in multiple sites as a team leader
  • Excellent communication skills and High attention to detail
  • Effective problem-solving skills
  • Strong computer skills (MS Office) – Excel is a must, and be able to deal with Standardize Work Charts
  • Experience managing in a unionized environment
  • Health and Safety background (holding JHSC meetings, completing WPI etc)
  • Manage ISO requirements and Inputting and managing KPIs
  • Previous supervisory experience within the cleaning industry is preferred.
  • Understanding of proper use and maintenance of cleaning equipment and cleaning chemicals.
  • Understanding of health and safety issues.
  • Required to be flexible in adjusting workloads of staff to manage around absenteeism and special projects.
  • Required to be on call for emergency situations.
Must be able to pass a Criminal Record Check. GDI Services (Canada) LP is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.

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