With 26,000 trained employees in 17 locations across Canada, we are Canada’s National Cleaning and Maintenance Company. From Vancouver to St. John’s, we maintain a diverse portfolio consisting of commercial, industrial, retail, recreational, educational and food manufacturing facilities.
We are looking for a Resident Manager at the Algonquin college in Ottawa.
Responsibilities:
- Ensure that all service requirements are maintained as per the contract agreement.
- Conduct periodic site inspections to ensure quality levels are maintained, documented and communicated to the client contact.
- Conduct periodic evening site audits to ensure; staffing levels and sign in sheets are accurate and employee uniforms are in good order.
- Maintain positive relationships with client by conducting formal contract review meetings on a regular basis.
- Ensure invoicing is accurate for additional services.
- Ensure all labor costs are accurate and on budget.
- Maintain positive relationship with Unions.
- Complete all monthly reporting accurately and as per month end deadlines.
- Participate in operations management meetings and bring new ideas forward to share best Industry practices.
- Review monthly financial reports with Operations Manager and prepare corrective plans for over budget accounts.
- Train Administrative Assistant, Supervisors and Quality Control specialist to ensure employees are working in an efficient and safe manner and ensure all deficiencies and work-related incidents are reported to you in a timely manner.
- Financial analysis and project management skills
- Leadership, team building and employee management skills
- Ability to work in multiple sites as a team leader
- Excellent communication skills and High attention to detail
- Effective problem-solving skills
- Strong computer skills (MS Office) – Excel is a must, and be able to deal with Standardize Work Charts
- Experience managing in a unionized environment
- Health and Safety background (holding JHSC meetings, completing WPI etc)
- Manage ISO requirements and Inputting and managing KPIs
- Previous supervisory experience within the cleaning industry is preferred.
- Understanding of proper use and maintenance of cleaning equipment and cleaning chemicals.
- Understanding of health and safety issues.
- Required to be flexible in adjusting workloads of staff to manage around absenteeism and special projects.
- Required to be on call for emergency situations.