Hotel Support Services

Whether you’re operating a small country inn or a large multi-national hotel chain, GDI hotel support staff in Calgary provides top-to-bottom housekeeping and concierge services. We bring our expertise and experience to all levels of HR to ensure your guests feel like VIPs. Contact GDI today to discuss your hotel’s needs.

What We Can Do:

  • Provide a complete housekeeping team, including:
    • Room attendant. From room service to turndown service, our room attendants make sure your guests’ every need is met.
    • Housekeeper. Dependable and bondable cleaning staff to change linens efficiently and with precision, make beds, clean bathrooms, and make your guests feel right at home.
    • Supervisor. In charge of scheduling and overseeing staff responsibilities, supervisors ensure that your housekeeping team is running on time.
  • Public and service area cleaning. Give your guests a positive first impression by hiring cleaning staff to take care of common service areas.
  • Provide a rooms division staff, including:
    • Front desk attendant. GDI front desk attendants are friendly, approachable, and knowledgeable to make your guests feel welcome and right at home.
    • Valet parking. Often your guests’ first point of contact, GDI valet parking staff put your guests at ease while making them feel like VIP members.
    • Concierge. From helping to plan itineraries to booking restaurant reservations, our concierge’s job is to go above and beyond to make your guests’ stay as comfortable as possible.
  • General maintenance. Light repairs and maintenance work are always necessary to maintain a building’s high standards. From unclogging stubborn drains to replacing light fixtures, GDI maintenance staff is trained to handle all light duty upkeep.
  • Laundromat support. Make your guests feel pampered with five-star laundry services from staff members that exercise the utmost care and consideration for your guests’ garments. GDI laundromat support knows how to take care of even the most delicate fabrics.

Proper Hotel Housekeeping

The main goal of housekeeping services in hotels is to ensure that guest accommodations are clean and tidy without interfering with their stay. GDI makes sure that our staff provides efficient and effective cleaning services to make sure your guests are well taken care of and feel right at home. For decades, GDI has been a trusted name in hotel support services. Our trained experts will design a fully customized cleaning program to best suit your hotel’s requirements.

Additional Services

  • Human resources management (including hiring and payroll). Taking care of hiring, scheduling, training, and payroll on the ground floor benefits upper management and cleaning staff by delegating employee matters to hotel support service experts.
  • Development of operational procedures and standards. We help you design and draft standard operating procedures for all aspects of hotel cleaning services to ensure all responsibilities are streamlined, thereby ensuring a smooth service.
  • Full training. We provide the tools and resources to fully train all staff members to become better housekeepers, concierges, and room attendants.
  • ISO quality control. GDI utilizes leading-edge software to ensure the use of consistent procedures across the entire housekeeping agency.

Contact GDI today to find out how our hotel support services in Calgary can provide full-scale quality housekeeping and concierge services.